Returns & Exchanges
At Brooklyn Bedding, we want you to love your sleep, which is why we offer a 120-night trial on all mattresses and a 30-day return window for accessories. If you are not completely satisfied, our team is here to help you find the perfect comfort solution or facilitate a hassle-free return.
Return Process
- 1.Initiate Your Trial
Sleep on your new mattress for at least 30 days to allow your body to adjust to the new support system before requesting a return.
- 2.Contact Support
If you still feel the fit isn't right, reach out to our sleep experts via email or live chat to begin the return or exchange process.
- 3.Coordinate Removal
For mattress returns, we will work with you to arrange a pickup through a local charity or recycling partner at no additional cost to you.
- 4.Receive Your Refund
Once the donation receipt or pickup is confirmed, we will issue a full refund to your original payment method within 7 to 10 business days.